Get help with your Ledger device
Contact our support team for technical assistance with your device setup.
support@ledger.comGet instant help from our support team during business hours.
Try a different USB cable or port. Make sure your device is unlocked and Ledger Live is running.
After 3 wrong attempts, your device will reset. Use your recovery phrase to restore your wallet.
If you still have access to your device, transfer funds to a new wallet immediately and set up a new recovery phrase.